Xiaomi M365 Recall – Important Safety Warning
Xiaomi is conducting a product safety recall of a specific batch of Mi Electric Scooters (M365). They became aware of a potential safety issue, as it was determined that in a limited number of production units, a screw in the folding apparatus has the potential to come loose, causing the vertical component to break from the main body while in use.
There are 10257 affected units, these were produced between October 27, 2018 and December 5, 2018, and are primarily concentrated in the United Kingdom (7849pcs). Other affected regions are: Germany (613pcs), Spain (509pcs), Denmark (258pcs), Kazakhstan (200pcs), Myanmar (175pcs), Colombia (97pcs), Turkey (80pcs), Laos (79pcs), Italy (37pcs), Hungary (34pcs), Greece (31pcs), Korea (30pcs), Macau (25pc), United Arab Emirates (22pcs), Belgium (17pc), Portugal (16pcs), Singapore (14pcs), Russia (1pc) , Thailand (1pc), and unidentified (169pcs). (The above information may differ due to free transfer among different regions, which may not be accurate.)
The affected serial numbers (S/N) range from:
- 21074/00000316 – 21074/00015107 and
- 16133/00541209 – 16133/00544518.
As such, Xiaomi is encouraging all those who purchased this product
to immediately stop using the Xiaomi Mi Electric Scooter (M365)
until they have determined whether their scooter is part of the recall.
How to Determine if Your Xiaomi Mi Electric Scooter (M365) is Subject to Recall
Check Xiaomi’s website where you can enter the serial number of your scooter to check if it is affected. If your device is part of the product safety recall program, you will immediately receive a prompt asking to enter your email address. Within 72 hours, you will receive additional information regarding the repair of Xiaomi Mi Electric Scooter at no cost to you.